Effective Date: Tuesday, 4th November 2025
1. Introduction
1.1 We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal data when you use the Site or otherwise interact with us.
1.2 We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Personal data you provide: e.g., your name, email address, postal address, telephone number when you fill in forms, sign up for newsletters, register for events, make donations.
2.2 Usage data: information about how you use the Site, such as IP address, browser type, pages visited, time spent, referral sources (collected via cookies or analytics).
2.3 Other data: if you volunteer or attend events, we may collect records of attendance, pastoral records, safeguarding information (where applicable).
3. How We Use Your Information
We use your personal data for purposes including:
Delivering services, events, communications you request.
Processing donations.
Managing church administration, pastoral care, safeguarding.
Analysing website usage to improve our Site.
Sending you information about our activities, provided you have consented or our legitimate interest allows.
4. Legal Basis for Processing
4.1 We rely on one or more of the following lawful bases:
Performance of a contract (e.g., event registration).
Legal obligation (e.g., safeguarding).
Legitimate interests (e.g., communicating with members/attendees).
Consent (e.g., marketing communications).
4.2 Where we process special category data (e.g., health, pastoral) we will have a specific lawful basis and additional safeguards.
5. Sharing Your Information
5.1 We will not sell your personal data.
5.2 We may share your personal data with third-party service providers who help us operate the Site, process donations, send communications, host events — always under appropriate agreements.
5.3 We may disclose your data where required by law or to protect rights, property, safety of us or others.
6. International Transfers
Personal data may be transferred or stored outside the UK/EU (for example via cloud services). Where we do so, we will ensure appropriate safeguards are in place (such as standard contractual clauses) in compliance with data protection law.
7. Data Retention
We will retain your personal data only as long as necessary for the purposes for which we collected it, including to satisfy any legal, accounting or reporting requirements (e.g., gift aid records). Data that is no longer needed will be securely deleted or anonymised.
8. Cookies & Tracking
We use cookies and similar technologies to collect usage data. Some cookies are essential for the website to operate; others help us analyse performance and deliver tailored content. You may set your browser to reject cookies, but this may affect functionality of the Site.
9. Your Rights
Under the UK GDPR you have rights in respect of your personal data, including:
The right to access the data we hold about you.
The right to have inaccurate data corrected.
The right to request erasure of your data (subject to legal obligations).
The right to restrict or object to processing.
The right to data portability (where applicable).
The right to withdraw consent at any time where our processing is based on consent.
If you wish to exercise any of these rights, please contact us (see Section 11). If you are unhappy with how we process your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. However, no internet transmission is completely secure — we cannot guarantee absolute security.
11. Contact & Changes
11.1 If you have any questions about this Privacy Policy or our use of your personal data, contact:
The Well (Bethel), Denmark Road, London SE25 5RE
Website: https://thewellbethel.com
Email: he***@***********el.com
11.2 We may update this policy from time to time. We will post any updated version on the Site and update the “Effective Date”.